Ticketing Terms and Conditions

PLACING ORDERS

All ticket purchases will be made through our ticketing partner or through the Backwoods website.

PRICING

Limited amounts of tickets are available at different pricing structures throughout the time period leading up to the event.  Backwoods reserves the right to change, raise, or lower the ticket or product pricing at any time and is not required to honor any previous pricing after the change has been made.

CANCELATION OF ORDERS

No refunds are given at any time.  Cancelations are not accepted after the purchase of tickets. 

POSTPONEMENT OF EVENT

Refunds are not provided if the event is postponed for a future date.

RETURN POLICY

This is a rain or shine event.  No refunds or returns will be taken at any time.

REFUNDABLE TICKETS

Refundable ticket options may be purchased at the time of your order by adding one “Refundable Ticket Option” per ticket on the order. Refund requests must be made by the date as listed on the policy to be eligible for a refund.  Without this option, no refunds shall be made under any circumstances.

REGISTERED TICKETS ONLY

Your ticket shall only be made valid if you have purchased it from our official website, or our ticketing partners (Eventbrite or PromoJuice), and your information has been registered with us placing the ticket in your name. Purchasing tickets from third parties, or other individuals, may cause your ticket to be invalid and not accepted at the festival. This is to prevent scams and fraud.  To be sure you have a true ticket for the event, purchase only through our official website and ticketing partner.

INDEMNIFICATION & LIABILITY

YOU assume the risk, associated with your attendance and participation in the event. You shall indemnify and hold harmless Backwoods at Mulberry, LLC, AR Festivals LLC, Mulberry Mountain Lodging and Events.