General F.A.Q.s

 
  • Yes, re-entry to the festival is permitted this year if you are parking in the day parking lot. For those who are camping, we ask that you plan in advance not to move your car during the event. Once you are loaded in, you are not allowed to leave until Monday morning after the event for general purposes. If there is an emergency and you must leave, you will need a security escort off of property to move your car out of the campsites.

  • The 2023 lineup has not been released so far, however this year we will be curating a mostly electronic event. Expect EDM, techno, house, bass, and jamtronic artists on the bill.

  • To view the upcoming set times for artists, once announced, download the iOS or Android mobile app.

  • The weather can range anywhere from the high 60's (F) at night to the mid 90's (F) during the day.  It's suggested that you bring warmer cloths and blankets for sleeping at night and warmer weather cloths for the day time.  Stay hydrated during the day.  Storms are always a possibility so come prepared.  It is recommended that you bring rain flies for tents and prepare in case the skies decide to cool us off with a shower. You should always stake your tents in the case of high winds, Backwoods at Mulberry is located high in the tops of the mountains in the Ozark National Forest.

  • Small cameras and video cameras are allowed that do not have interchangeable lenses. No drones are allowed. For professional photographers who wish to capture the magic at Backwoods, please apply to work with us.

  • Yes, you can apply to be a volunteer and gain free entry to the festival.  Volunteers are required to make a Refundable Ticket Deposit which secures access and a ticket to the festival grounds. Volunteers are required to work a minimum of four, six hour shifts, one shift per day. These days may be before, during, or after the festival (as you provide your availability) and would be assigned by the Volunteer Coordinator who will work with you to establish a workable schedule.  You're able to enjoy the festival as a normal attendee the remaining time you're there and not on a shift. If you show up to all of your volunteer shifts, the Refundable Ticket Deposit is returned to your account within 10 days after the festival is over.

  • No. There is no solicitation, or promotion of any kind allowed on or around the festival grounds unless you are an approved vendor.

  • Attendees are encouraged to get information from the front gates/entrance upon arrival. During the festival information can be found at the Backwoods Merchandise Tent.

  • There will be medical first aid on site in case of emergencies. It is recommended that each camper bring their own first aid kit with bandaids, antiseptic ointment, etc.

  • Only sealed water bottles are allowed to be brought into the stage areas. No other drinks are allowed. Camel backs must be empty upon entry to the stages. Free water is available inside each stage area.

  • The festival provides water stations for free drinking water pulled from the mountain, which is treated and marked safe for drinking prior to the festival. Bottled water will also be available for purchase for $2 per bottle. General Camping will not have running water at campsites. Upgraded Camping Sites and VIP ticket holders will have showers and toilets at the bathrooms. Primitive GA and Shade Campers will have the option to "pay per shower" and will use portable toilets.

  • There is electricity onsite for vendors and Upgraded Campsites only. There is no electricity for GA, Shade, or VIP camping. Gas Generators are NOT allowed in any of the camping areas due to noise and fumes, with the exception of RVs. RVs may bring gas generators to power their vehicles or campers with a valid RV Pass. Only Solar or Electric generators are allowed in all other camping areas.

  • There will be a general store on site to sell supplies such sunglasses, sunscreen, lighters, bug spray, etc.  While the store will try to accommodate as many items as possible, it does not sell tents, or other large gear. It is recommended you bring as much of your equipment and supplies as possible.

  • There are flushable toilets and showers located within the Upgraded Campsites area. Only VIP and Upgraded Campsite holders will have access to the flushable toilets and showers. Shade and GA Primitive Camping will not have access to these bathrooms. Shade and GA will have access to portable toilets, VIP ticket holders will have access to a flushable toilet trailer at main stage, and VIP and Upgraded Campsites holders will have access to the shower house. A "Pay per Shower" option for showers at a separate facility is available to anyone.

  • At this time we do not have plans to provide cell phone charging services. Bring battery backups, solar or electric generators (non-gas), or a car charger for charging your phone in your car without the engine running.

  • There will be ADA accessible bathrooms at the event. There is a concrete path that festival attendees will have access to for parts of the festival to move between stages, however many parts of the festival grounds are natural. Those in wheelchairs should come prepared with an "off road" kit to the wheel chair.  A special camping area close to the concrete path will be setup for ADA. If you need ADA services, please fill out this form ASAP.

  • Attendees may not move their vehicles from camp, as it is difficult to maneuver in and out. Attendees should bring with them all the supplies they need to stay for the duration of the festival. We will have a general store with everything you need to purchase on site if you forgot or run out of something.  If you must leave, you will need a security escort from property as vehicles are not allowed to be moving through crowds.

  • There will be arts and crafts, Backwoods merchandise, food and drinks available for purchase at the festival grounds.

  • Yes, we will have a variety of food vendors at the festival 24 hours a day.

  • Yes, lost and found will be located at the Backwoods Merchandise Tent.

  • Apply to work with us by filling out the application.

  • Apply to perform at Backwoods by filling out the application on the work with us page.

  • Apply to perform at Backwoods on the work with us page.

  • Apply for professional media passes on the work with us page.

  • Apply to volunteer and earn a ticket to Backwoods on the work with us page.

  • The earliest you can arrive is 2PM on Thursday, April 20th if you have purchased a 4-Day Pass or VIP pass. Make sure you arrive before the gates close nightly at 2AM. If you haven’t made it through the gates by 2AM, you will be sitting in your car, unable to enter the camp sites until 8AM the next morning, even with a 4-Day pass. Those 3-Day passes may arrive at the festival on Friday morning starting at 8AM.

  • Yes, there will be ATMs on site at Backwoods.

  • Prohibited Items On Property
    • Drugs
    • Glass - Any kind, including lanterns, bottles of liquor or drinks.
    • Fireworks
    • Explosives
    • Weapons
    • Large Propane Tanks (Small Campstoves OK)
    • Drones
    • Illegal Substances
    • Prayer lanterns
    • Fire Poi or Fire Performance (please apply to perform)
    • Golf Clubs
    • Hammers
    • Gas Powered Generators (Except in RVs)
    • Amplified Speaker Systems
    • Golf Carts, ATVs, Side-by-Sides, or Scooters
    • Nitrous Tanks / Whipits for CO2 Guns
    • Full Size Kegs (Pony Kegs OK)

    Prohibited Items in the Music Venue
    • Outside Alcohol and Beverages (Sealed Water Bottles ONLY)
    • Pre-filled Camelbacks
    • Audio recording equipment
    • Cameras with interchangeable lenses
    • Pro video cameras
    • Knives of any kind
    • Glass or glass containers of any kind
    • Framed or large back packs
    • Picnic baskets or cans of any kind
    • Tents or umbrellas
    • Skateboards
    • Frisbees

  • Day parking is available if you do not want your car in the campgrounds. It will be a 10 minute walk from the day parking lot if you plan to leave the festival early. Day parking still requires a Car Pass.

  • You are coming on to private property to attend Backwoods at Mulberry Mountain. We require that all vehicles that enter the property be searched for items that are not allowed on property such as weapons, fireworks, and other non-permitted items.

    We will ask that everyone in the vehicle exit the vehicle while we look around. We will go through your vehicle thoroughly. At this time we will require that everyone place their wristband on their right wrist if they have not done so already as we scan your ticket. If anyone does not have a ticket, they will need to purchase one at that time if the show has not sold out to get their wristband.

    At that time we will conduct a search of your persons.

    We will then direct your vehicle to the proper location for your campsite depending upon whether you choose GA Car Camping, GA Shade Camping, VIP Camping, Upgraded Campsites, or RV Camping.

    The search process for RVs remains the same as cars.

    Sherrif vehicles will be posted at the entrance to the property where vehicles are searched and are there to assist security as needed.

  • Totems must be shorter than 7 ft. Your totem stick should be made of something light (it makes it easier to carry anyway!) – use PVC pipe or similar, no wood or metal, please! Don’t put anything that could gash a head or poke out an eye on the end of that totem. If it looks like you’re preparing for a medieval joust, security may take it away.

  • We have a large piece of property, so we allow human powered two wheel bicycles on property, but not inside the stage venues. Motorized bikes or bikes with more than two wheels are not allowed on property.

  • When Leaving LEAVE NO TRACE. Please respect the land and festival grounds!

    Everything you bring with you when you arrive, take out with you when you leave. Bring extra trash bags, don’t litter, and clean up after yourself. There will be trash deposit areas and cans around the campsites for your use. Keeping the environment clean makes it more enjoyable for you, your neighbors, and it’s good for the environment. It’s the right thing to do. When leaving, please have all trash in trash bags at the designated trashcan areas. Our staff will come around to pick up trash bags and take them to the dumpsters or recycling bins. DO NOT leave large items such as tents, shade shelters, chairs, etc. even if broken.

    Please fill in fire pits and leave the grounds as you found them and the way nature intended it to be. Take everything with you you arrived with.

  • Drones are not allowed on property. You will be escorted off property if caught with a drone.

 Ticket F.A.Q.s

 
  • There is no age limit to attend the music festival.  It is warned however that the shows and the environment may contain adult content, and may not be suitable for children. Kids 12 and under are permitted entry free. 13 and older will require an adult ticket/wristband.  A child's identification card or birth certificate will need to be presented at the gate to prove a child's age if they are trying to enter without a ticket or wristband.  All underage attendees (17 and under) must be accompanied by a parent or guardian over the age of 18

  • If the show has not sold out, tickets will be available for sale at the gate. Gate prices will be more than online prices. Save money by getting them online ahead of time.

  • Day passes are not available to the festival, but discounted tickets are available depending upon what day you arrive. All passes include camping through the end of the event. If you purchase a 4-Day pass it’s good for Thursday through Monday morning. A 3-Day pass is good from Friday to Monday morning, and if you plan to arrive Saturday you may purchase a 2-Day pass which is good from Saturday to Monday morning. All campers must leave by Monday at noon. We do not have plans to sell Sunday only passes at this time.

  • If you purchased your tickets online you should have received an email from PromoTix with your ticket and QR code.  If you did not receive your ticket, contact PromoTix support.

    Volunteers, Sponsors, Media Passes, Artist Passes, Crew, Staff, Vendors, Merchants, and Backstage passes will be picked up at the Media/Artist Check-in or sent via email ahead of time.

    Artist Plus 1’s (if pre-approved) can only be picked up by the Artist at the Media/Artist Check-in and handed to their guests if they are not emailed ahead of time.

    Comp Tickets are sent via email as regular PromoTix Tickets.

  • Tickets purchased on this website or PromoTix will be sent immediately after they are ordered via email. You will pick up your wristband at the front gates of the festival when your ticket is scanned.

  • You should place your wristband on your RIGHT wrist. You will be required to put your wristband on when you arrive at the vehicle entrance.

    Be sure not to put the wristband on too tight, but tight enough that it cannot come off. Lost wristbands at the festival will NOT be replaced, so be sure to put it on tight enough!

    The locking mechanism will not allow you to remove the bracelet without cutting it. Your wristband/bracelet should be left on the weekend from the time you enter the property until the time you leave camp. Removing your wristband will void your ticket and not allow you entry to the event. Anyone found without a wristband on their wrist will be escorted from the property immediately.

    The wristbands are waterproof and can be showered, as well as swam with.

    Treat your wristband like gold; a wristband is your ticket and permission to be on the property!

  • VIP typically sells out every year, so you most likely cannot upgrade to VIP at the event. For those who have already upgraded, VIP provides access to a toilet trailer at main stage, upgraded VIP viewing deck with shade, free Backwoods merch, and showers and bathrooms at camp. 

    Upgraded Campsites with Electric, Water, Flushable Toilets and Showers also sell out prior to the event every year and will not be available at the gate.

    Shade and GA camping will have a "Pay per Shower" option available for purchase at the festival and will use portable toilets.

    All other tickets will be available at the gate only if they do not sell out prior to.

  • No. Tickets will go on sale at some time in the future after the 2023 event is complete.

  • All Weekend Tickets sold for the 2023 festival come with camping included.

  • You must be accompanied by the person who is providing you with the guest pass to pick it up at Will Call. Guest passes can only be picked up by the original person they were assigned to, and that person must have their guest with them in person to pickup the guest passes. All guest passes are picked up at Will Call or where artist, vendor, and sponsor passes are picked up, at Artist Checkin. The person who is providing you the guest passes should know where this is located.

  • Camping is included. Car passes and RV Passes however are NOT included and must be purchased separately.

  • No refunds are provided at any time with the exception of tickets which have a valid “Refundable Ticket Add-On” on the same original order as the ticket. You can review the entire Refund Policy here. Please also review the Ticketing Terms and Conditions.

 RV and Camper F.A.Q.s

 
  • An RV or camper is considered to be any vehicle larger than a 16 passenger van.  All busses, towable trailers, campers, and pop-ups are also considered an RV or Camper for purposes of this festival.

  • Yes, only if the vehicle COMES WITH the RV or camper.  Friends who are traveling with you or meeting up later, may not park next to your RV and will be placed in the proper area.

  • Yes, only if you arrive together in line. If you arrive separate times, you will not be next to each other when parked.

  • Hookups for RVs will be available for sale at a future date. You may bring a gas, solar, or electric generator to power your RV with a valid RV Camper Pass even if you purchase the non-hook up RV pass. Gas Generators are not allowed in any of the other camping areas. Only solar and electric generators are allowed in non-RV camping areas. There are no sewer hook-ups provided by the festival. There is a dump station which can be used Monday upon leaving for RVs. During the festival,  Information for on-site pumping through third-party companies (who may be servicing our portable toilets) may be provided to dump your grey and black water tanks, with service provided to you at your cost charged directly by their company.

  • No, not until the end of the festival.

  • No.  Please come prepared.

  • The process for RVs is similar to the normal vehicle entry process.

 Camping F.A.Q.s

 
  • The front gates will be open at 2PM on Thursday April 20th, 2023 for those holding a 4-Day pass, VIP pass, or Ultimate Backstage Pass. We will then close them again at 2AM, and re-open the gates at 8AM on Friday, April 21st. On Friday, the gates will close at 2AM, and reopen Saturday at 8AM. Saturday and Sunday (until Monday early morning) the gates are open from 8AM to 2AM. The schedule is as follows:

    April 20th: 2PM-2AM

    April 21st: 8AM-2AM

    April 22nd: 8AM-2AM

    April 23rd: 8AM-2AM

    April 24th: EXIT ONLY AFTER 2AM

    All campers should be off the property by Monday, April 24th at 12PM. 

  • You may leave the festival from the day parking lot, or by foot and gain re-entry. If your vehicle is in the campgrounds, you may not exit and return to camp as vehicles are not allowed to be moved once the festival is underway and you are loaded in. If you must leave due to an emergency, a security guard will escort your vehicle off property.

  • There will be a general store on property for items such as bug spray, sunscreen, etc., but it will not have items such as groceries, or large camping supplies such as tents and shade shelters.  It is recommended that you bring everything with you.

  • There will be medical staff on site in case of an emergency as well as a first aid station.  Locate your nearest volunteer or staff member immediately.

  • At this time, small fires are permitted in on premise fire rings only.  You MUST have a 5 gallon bucket of water next to your fire pit and a shovel AT ALL TIMES.  Fires must be attended AT ALL TIMES.  If you are caught with an unattended fire, or a fire without a shovel and 5 gallon bucket of water, you will be asked to put it out, purchase a bucket or shovel if still available at the general store, or leave the premises. NO QUESTIONS ASKED. If there is a burn ban at the time of the festival it will be posted at the front gate. If this is the case, no open flames of any kind including grills will be allowed, and anyone who breaks the rules will be subject to arrest by a police officer.

    Rather than have your own fire, we encourage you to join us at the community bonfire in the center of car camping.

  • Yes, you may have alcohol in the campground area only.  Alcohol is NOT allowed to be brought into the main music area of the venue.  There will be alcohol for sale on the festival grounds.

  • Alcohol is allowed in the campgrounds only, and not allowed in the main part of the venue.  Drugs are not allowed and will be punished by law.  Large structures or pavilions are not allowed if they do not fit within your assigned camping area.  You may not bring gas powered generators in the camping areas.  (Solar is fine). RV Camping may bring gas powered generators with a valid RV Camper Pass. Large speaker systems that are amplified are also not allowed.  Fireworks are not allowed. Anyone caught breaking the rules will be asked to turn over items that are not allowed to proper authorities, or be asked to leave the festival grounds. A ful list of items not allowed can be found further down on this FAQ page.

  • Only approved vendors are allowed to sell anything on the festival grounds.  You can apply to become an official vendor on our work with us page.

  • Acoustic setups are fine but please respect your neighbors and quite hours. If it needs power, leave it at home.

  • No gas generators are allowed in any camping area. The exception is in the RV area which may bring gas powered generators with a proper RV Camper Pass.  Solar power or electric generators are OK everywhere in any camping area.

  • No.  Only Upgraded Campsites have Electric.  Upgraded Campsites will be available online but will sell out for the 2023 festival prior to the event and will not be available at the gate. 

  • We highly discourage bringing your dog to the music festival. Music festivals are not meant for pets. You will NOT be allowed to bring your dog into the music venue daily past security. Campsites are completely separate from the music venue. Dogs will only be allowed to stay in camps, however any un-attended animals or reports of unattended animals, will be handed over to animal services. Pets are to be brought at your own risk.  You MUST have all required and up to date paperwork for pets such as vaccinations, upon entry to the camp grounds.

    Who will watch the dog at camp all day? How would the dog stay in your little tent?

    How would they fair with the 120 degree heat inside that tent in the field when the sun is beating down on it?

    Please leave your dogs at home, or have a plan to stay with them in camp at all times.

  • While there is some cellphone service at the venue, many times the networks in the area are overloaded due to the crowds.  This will be dependent upon your service provider.

  • Large pavilion tents are not recommended as they will take up too much space and not fit within the space you are provided.  Your allotted space must fit your car, and tent for those traveling in your car.  Upgraded Campsites areas are slightly larger than the General Camping areas.  If you would like extra space, then Upgraded Camping is recommended. Each GA camping space including your car and tent is 12' x 30'.

  • Yes, the facilities are accessible for people with disabilities.

  • Yes, your car will be parked in part of the space allotted for your camping area. There are also areas in the woods for camping if you choose to grab your gear and hike into the woods away from your car if you purchased or upgraded to a Shade ticket.

    For Shaded Woods camping, you need to purchase a GA Shade Camping Ticket. GA Car Camping tickets may not camp in the woods and will be directed to the Car Camping Field.  Those holding Shade Camping Tickets may choose to camp in Car Camping if they would like. 

    VIP ticket holders camp with their car in the shade as well as Upgraded campsites with electric and water.

  • While we don't have a specific "sober" camping area designated, someone on our staff may be able to assist in finding you a spot near other families or campers which share respectful views. - Please ask the front gates specifically about a spot for Sober Family Camping upon your arrival if you are interested in this.

  • Camping space is not assigned per ticket. Camping space is assigned per vehicle.

    Upgraded Campsites with Electric and Water vary in size but are much larger than GA spaces. The amount of space should house ALL of your camping gear, shade tents, tents, and vehicle. It is your responsibility to make sure it fits.

    GA receives 12x30’ of space for each car that arrives with up to 4 people in the car. If there are 5 or more in a vehicle, the group will be provided two camping spaces totaling 24’x30’. This amount of space should house ALL of your camping gear, shade tents, tents, and vehicle. It is your responsibility to make sure it fits.

    Shaded Woods Camping is located closest to the main stage. There is no set amount of space in Shaded Woods camping. Woods camping is a first come first serve basis with the proper ticket. You will hike from your car with your camping gear into the woods for 5-10 minutes. If you are concerned with carrying gear, Festi-Cab can bring you and your gear, or you should bring a gardening cart with off road wheels.

    VIP camping is also first come first serve in the woods in the specified VIP area. Backwoods has limited VIP tickets to allow space for everyone who holds a VIP ticket.

  • Trailers should be avoided at all costs unless you have calculated that they will fit within your camp site assigned space per vehicle. If you do bring a trailer, and have 4 people in your car, you may be provided an additional camp space to support car pooling groups, however, 3 people will only be provided one space, so please keep the dimensions of your trailer in mind.

  • Charcoal and gas grilles are allowed currently. If a burn ban is placed, no grills will be allowed in camps. It is your responsibility to ensure no burn ban is in place before showing up to Backwoods if you are bringing a grill.

  • Shaded Woods Camping is located in the General Admission area and is a first-come, first-serve basis when it comes to allotted space with the proper ticket. Campers in Shaded Woods camping will park their cars and hike their gear into the woods for a short walk. Woods camping is closest to the main stage.

    Campers shall not camp on the road/path in woods camping and should camp off the side of the main walk-path. Car Camping tickets are not allowed to camp in Shade Camping.

    There are no shower or toilet trailers in woods camping, but those camping here will have access to Portable toilets and a "Pay-per shower" or "Weekend Shower Pass" available for purchase. Portable toilets are located on the main concrete paths.

  • You may choose to camp with your friends in the GA Car Camping area since your ticket is of a higher value.

  • No, GA Car Camping must camp in GA Car Camping only and is not allowed to camp in GA Shade Camping.  Those wishing to camp in GA Shade Camping should purchase a GA Shade Camping Ticket or Upgrade their current GA Car Camping ticket.